Shipping policy
Shipping Policy – BG Pharma Group
At BG Pharma Group, we are committed to delivering your orders quickly and safely.
1. Order Processing
- All orders are processed within 1–2 business days
- Orders are not processed on Sundays or public holidays
- You will receive a confirmation call or message before dispatch (if applicable)
2. Delivery Time
- Standard delivery time is 3–5 business days across Pakistan
- Delivery time may vary depending on your location and courier service
3. Shipping Charges
- Shipping charges (if any) will be clearly shown at checkout
- We may offer free delivery on selected products or promotions
4. Order Tracking
- Once your order is shipped, you may receive tracking details via SMS or WhatsApp (if available)
- You can contact us anytime for order updates
5. Delays
While we try our best to deliver on time, delays may occur due to:
- Weather conditions
- Courier service issues
- Remote area deliveries
BG Pharma Group is not responsible for delays caused by courier companies.
6. Incorrect Address
- Please ensure your shipping details are correct
- We are not responsible for delivery issues due to incorrect or incomplete addresses
7. Contact Us
For any shipping-related questions, feel free to contact us:
📞 Phone / WhatsApp: 0333-4111188
📧 Email: bgpharmagroup@gmail.com
8. Policy Updates
BG Pharma Group reserves the right to update this Shipping Policy at any time without prior notice.
